Mental Health Counseling

I offer evidence-based, trauma-informed counseling for individuals navigating anxiety, depression, grief, trauma, identity disturbances, family conflict, and chronic stress. My clinical approach integrates Cognitive Behavioral Therapy (CBT), Narrative Therapy, Internal Family Systems (IFS-informed work), mindfulness-based interventions, in addition to other interventions, with a holistic understanding of how emotional, physical, and spiritual systems interact. Whether you’re experiencing acute symptoms or long-standing patterns that affect daily functioning, therapy provides a structured, confidential space to process your experiences, build insight, and develop practical skills for long-term stability and well-being.

As a Licensed Mental Health Counselor in New York State, I work with adults and teens, using individualized treatment goals that support sustained healing, improved cognitive and emotional regulation, and healthier relational patterns.

FAQs

What counseling services do you offer?

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I provide individual counseling for adults and teens in New York State. My clinical work focuses on:

  • Anxiety and depression

  • Grief and loss (acute, prolonged, and complex)

  • Chronic stress and burnout

  • Identity disturbances and self-worth struggles

  • Trauma

  • Life transitions and relational challenges

  • Faith-sensitive counseling (for clients who request it)

My approach integrates evidence-based methods such as CBT, Narrative Therapy, IFS-informed work, Psycho-education and mindfulness-based interventions, along with other interventions. Each treatment plan is tailored to your unique needs.

How do I get started?

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Getting started is simple:

  1. Schedule a complimentary 15-minute consultation.
    This brief call helps us determine whether my services are a good fit for your needs.

  2. Complete the intake forms.
    Once you decide to move forward, you will receive secure intake paperwork through the client portal.

  3. Attend your first session.
    We will review your concerns, identify your goals, and begin creating a personalized treatment plan.

Sessions are offered in person or via telehealth for all NYS residents.

Do you accept insurance?

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Yes. Through Headway, I accept several major insurance plans for New York State residents.

Currently accepted plans include:

  • Aetna

  • Highmark BlueCross BlueShield of WNY

  • Highmark BlueShield of Northeastern NY

  • Blue Cross Blue Shield of Massachusetts

  • UnitedHealthcare

  • Optum

  • Oxford

  • Oscar Health

  • Cigna

  • Carelon

If your plan is not listed, or if you prefer not to use insurance, I also offer private pay options.

Headway handles eligibility, copays, and billing to make the process smooth for clients.

What if you don’t take my insurance?

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If I am not paneled with your plan, you still have options:

  • Private pay

  • Request a superbill to submit for potential out-of-network reimbursement

  • Utilize HSA or FSA funds for therapy sessions

These options help ensure you can still get the support you need.

  • Former Client

    As someone who has gone to a few therapists over the years, I would have to say that Charlette was definitely one of if not the best therapist that Ive had. Her grace and understanding made me want to open up even more when that was some thing that was always hard for me to do. She helped me understand myself, and the deep rooted patterns that I’ve been living in and to help break cycles. I always look forward to our sessions because I knew that I was going to get the best help. She is warm, understanding, and extremely knowledgable in mental health and definitely gave me a safe space to talk openly.

  • Current Client

    What impresses me most about Charlette is her remarkable ability to consistently be one step ahead. She always has a fresh and useful insight to begin unpacking the challenges I bring in. What keeps the sessions both productive and manageable is how she is able to extract practical day-to-day stress management techniques from the more ambitious goal of identifying and remedying the deeper sources of stress and anxiety. These are well-balanced sessions of both challenging introspection and lighter moments.

  • Former Client

    I tell everyone who will listen. That’s the only reason I am capable of doing what I am doing today is because of the work that you and I put in to heal some of my past traumas in order for me to make room for some of these new traumas and to be able to deal with them appropriately. I couldn’t appreciate you more!

Let’s Work Together

Two people working at a wooden table with a small lamp, a laptop, a notebook, and glasses of water in a cozy, softly lit room.